Carrier Rates

How to select, add, and configure a carrier rate

ASR avatar
Written by ASR
Updated over a week ago


Add Carrier Rate

  • Click "Add Rates" or "Edit Rates" next to a product a group

  • Click "+ Add Shipping Rate" within a zone. 

  • Choose the tab at the top of the panel for the carrier you want to add a rate from

  • Select the rate

  • Click Next

Choose the right rate

When you are adding a carrier rate to a zone you need to make sure that you select a rate that has service to the countries in that zone. 

Best to illustrate with some examples

  • UPS Ground will show up for US addresses only, but not international addresses, so only add UPS Ground to a US Zone. 

  • UPS Worldwide Expedited will show up with international addresses only, but not US addresses, so only add UPS Worldwide Expedited to non-US zones. 

Within the tabs for each carrier, rates are divided into 2 or 3 sections. 

  • United States Domestic: Rates are for US -> US

  • Canada Domestic: Rates are for Canada -> Canada

  • International: Rates are for between countries

Rate Title

Each carrier rate has a Default title and subtitle, which will appear at the top of the rate. 

To edit the Default Title click Edit rate title

It will expand a section where you can edit the title and and subtitle.

There are two variables that are used to create the carrier rate title

  • {{ carrier_rate_title }} - The official rate title from the carrier's API

  • {{ transit_time }} - An integer value representing the calculated days in transit, or a range of days in transit if a single calculated days in transit value isn't available. 

You can get rid of those variables altogether from the rate title. 

Here is an example of changing a UPS Ground rate to a generic rate title with a fixed transit time subtitle

Or you can leave the variables in place and add your own text to compliment and add more details to the title. 

Here is an example of adding an indication for Signature Required to the UPS Ground rate

Ship From Postal Code

This is where you enter the Country and Postal Code for the shipping origin for the rate. The rate will be calculated from this location. 

Package Settings

When the app makes a request to each carrier's API, we send them the following information:

  • Ship from Postal Code

  • Ship to Address

  • Product Weight ( calculated from the weight you enter for products in the admin )

  • Package Dimensions

The package settings section controls which package dimensions are sent in the request to the carrier. 

By Default, the app asks for a single package ( Up to 1000 items ) of 5x5x5

'Up to 1000 items' is basically a way of saving 'Put any amount of products into a single package for rating'.

Package Splitting

Change the number of items for the Default package to '10'

  • When there are 20 items, the app will get a rate for 2 packages of 5x5x5

  • When there are 100 items, the app will get a rate for 10 packages of 5x5x5

Different Package Size based on number of Items

You can add additional packages, each with a different number of items and dimensions. 

  • When there are 5 items, one package 5x5x5

  • When there are 20 items, one package 20x20x20

  • When there are 100 items, one package 30x30x30

  • When there are 105 items, one package of 30x30x30, and one package of 5x5x5

  • When there are 150 items, one package of 30x30x30, and one package of 20x20x20

  • When there are 175 items, two packages of 30x30x30

Negotiated Rates

By default, the app will use Retail rates from the carriers.

If you have your own UPS, FedEx, CanadaPost, or DHL account, you can enter your account credentials and the app will return your negotiated/discounted rates instead of retail rates. 

Once you save a set of credentials to any rate in the app, you can select those credentials from the dropdown menu on other rates. 

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