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When rates aren't showing at checkout
Try busting the shipping cache to pull in new rates you may have added since your last test checkout
Try busting the shipping cache to pull in new rates you may have added since your last test checkout
ASR avatar
Written by ASR
Updated over a week ago

If you are testing rates at checkout, and you add a new rate to the app, you may need to bust the shipping cache to tell Shopify to pull in new rates. 

Shopify employs a shipping cache. This means that when rates are retrieved for the specific combination of Products in Cart & Shipping Address, Shopify will cache the returned rates on their servers for a day or so. If the exact same combination of products/address is tried again, any changes that have been made to shipping rates will not show.

When testing, it's common to run a checkout, change some rates, and simply refresh the checkout. This will now show the new rates!

How to bust the cache

  • Increment the street number of the address each time you test a rate. 

  • Try a completely different address

  • Add different products to the cart

Read more about busting the shipping cache

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